Order or returns question?
Send the order number, the email used at checkout, and a quick note on what you need changed or checked.
Contact Pocketful of Joy
Need a hand with something joyful?
Ask about an order, check opening times, get gift advice, or tell us what you are looking for. The more detail you send, the easier it is for the POJ team to help properly.
Quick details
- 37C
- Bank Street, Kilmarnock
- Tue-Sat
- shop days
- Call
- 01563 532561
Before you write
A few shortcuts for faster answers.
Small details make a big difference. Here is what to include so we can reply with something useful instead of another question.
Tell us the person and moment.
Birthday, thank you, friendship, cheer-up treat, colour lover, maximal dresser. Give us the clues and we can help narrow it down.
Planning a visit?
Check the hours below, then use the map for the freshest route and parking information.
Wholesale, Faire or collaboration?
Send a short brief, dates, links, and what you are hoping to create together.
Send us the details
Tell us what you need and we will point you in the right direction.
Use the form for online orders, returns, product questions, gifting help, local collection, collaborations, or anything you would normally ask at the counter.
Visit the shop
Find us in the heart of Kilmarnock.
Come in for a browse, a gift rescue, a colour fix, or a proper look at the pieces that are hard to choose from a screen.
Pocketful of Joy is at 37C Bank Street, Kilmarnock, KA1 1ER.
Monday Closed
Tuesday-Wednesday 10am-4pm
Thursday 10am-6pm
Friday 10am-4pm
Saturday 10am-3pm
Sunday Closed
Opening times can vary around bank holidays and special events, so check Instagram for day-of updates.
